At Lytics, we strive to ensure your satisfaction with every purchase. Please review our refund policy below:
All Sales Final: All sales at Lytics are final unless you receive a damaged item or an incorrect product.
Damaged Items or Incorrect Products: If you receive a damaged item or an incorrect product, please contact us with your order number within 7 days of receiving your order. We will promptly assist you in resolving the issue.
Resolution Options: Depending on the situation and product availability, we may offer a replacement item, store credit, or a refund. The method of resolution will be determined after reviewing the details of your case.
Conditions for Returns:
- Items must be returned in their original condition, unworn, unwashed, and with all tags attached (if applicable).
- Returns must be initiated within 7 days of receiving your order.
Shipping Costs: Lytics will cover the return shipping costs for damaged items or incorrect products. Please follow our instructions for returning the item to ensure it arrives safely.
Refund Processing: Once we receive the returned item and confirm it meets our return conditions, we will process your refund or replacement promptly. Refunds will be issued to the original method of payment.
Contact Us: If you have any questions about our refund policy or need assistance with a return, please contact us at Lyticshs@gmail.com We're here to help!
Thank you for choosing Lytics. Your satisfaction is our priority.